Tidio is a customer service platform that offers live chat, helpdesk tools, and an AI support agent named Lyro. The platform has four pricing plans: Free, Starter ($29/month), Growth ($59/month), and Tidio+ (starting at $394/month). The Free plan includes 50 conversations per month while the other plans offer more conversation limits. Additionally, the paid plans include features such as basic analytics, live visitors list, operating hours customization for chat availability times and email marketing campaigns to boost customer retention rates. Tidio also offers integrations with various social media platforms like Messenger or Instagram as well as mobile apps for Android/iOS devices.