Cycle is a platform that unifies customer feedback and user research into a single place powered by AI. It allows product teams to extract insights from various sources of feedback, including user interviews and NPS surveys. Cycle also offers features such as auto-merge for customers in multiple platforms like Intercom and Hubspot, custom properties to organize roadmaps based on customer context, personalized notifications for updates on initiatives users are interested in, and the ability to recruit people for user research based on their previous feedback.

Actionable recommendations:

• Use Cycle's unified cycle feature to bring all your customers together from different platforms like Hubspot or Intercom.
• Customize your data model using doc types with flexible databases shared properties.
• Create filtered views of your cycle docs set of powerful building blocks: doc types, kanban boards.